Logo, Pinnacle Physical Therapy - Orthopedic Physical Therapy

(503) 390-9009
4025 Cherry Ave NE

(503) 623-2433
 210 W. Ellendale Ave
View Our Locations - Orthopedic Physical Therapy

Frequently Asked Questions

Q: How do I get in contact with you to schedule an appointment?
Our phone number for our Keizer office is 503-390-9009, and for our Dallas office is 503-623-2433. If you were given a referral to come in, please contact our office to set that first appointment. If your referral was faxed to us, we will contact you to schedule your first appointment.

Q: What should I expect on my first appointment?
Plan on your first appointment (the Evaluation) taking 80 minutes. Please arrive 20 minutes early to do paperwork.

Q: What paper work or information should I bring with me to my first appointment?
—For workers comp referrals, please bring the physicians referral, your claim number, the workers comp insurance company and photo ID.
—For auto accident referrals, please bring the auto insurance information for the car you were in at the time of the accident, the physician’s referral if it was given to you, and your photo ID.
—For other referrals that will be billed to your health insurance, please bring your photo ID, health insurance card, and the physician’s referral if it was given to you.
—We accept cash-paying patients. In this case you do not need a doctor’s referral initially. You can be seen in physical therapy for up to two months before seeing a doctor for a referral.
—Some insurance plans do not require a doctor’s referral to come to physical therapy – contact your health insurance company to see of this is the case for you.

If you have any questions about this, please contact our office and we will be happy to help or clarify.

Q: ¿Habla español?
Yes! If you speak Spanish, we will have an interpreter to work with you and our therapist for every appointment. She will also make your appointments for you and can assist with paperwork.

Sí! Si usted habla español, nosotros tendremos una interpretadora disponible para ayudarle a usted y al terapéutico en cada una de sus citas. Ella también le ayundara a hacer citas y llenar el papaleo.

Q: What should I wear to therapy?
You should wear comfortable clothes that are not restrictive to movement like sweats or workout clothes, and closed toe shoes like sneakers. We can provide you with a patient gown to expose appropriate body parts if needed, however, you may want to wear something that allows us to view that part without having to change (ex: If you are coming in for a knee problem you may want to wear shorts or bring a pair with you to change into).

Q: What types of payments do you accept?
We take most private insurances, Oregon Health Plan, Worker’s Compensation, and all Auto Accident Insurances. If you do not have insurance we can arrange a payment plan for you. We now offer CareCredit to our patients. We accept Visa, MasterCard, Discover, American Express, Cash and Check.


Contact us in Keizer, to discuss your questions with a representative (503)-390-9009